Privacy Statement of Exp Inc.

1 January 2024

During the processing of personal data Exp Inc. works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:
Exp Inc. is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our app Exp Inc. We recommend that you read it carefully.

If you have any questions regarding the processing of personal data, you can find the contact details of Exp Inc. at the end of this privacy statement.

Registration

Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.

For this purpose, we use your email address and nickname. We have a legitimate interest in doing this. We store this information until you close your account. We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

Sending newsletters

We have a newsletter to inform those interested on news, tips and information about our products and services. Your e-mail address is automatically added to the list of subscribers.

For this purpose, we use your email address and nickname. We have a legitimate interest in doing this. We store this information until you cancel your subscription.

You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.

Promotion

Other than the advertisements on the website, we can inform you about new products or services:
You can object at all times against this promotional communication. Every e-mail contains a cancellation link. You can also inform us through your account.

Location data

If necessary, we may collect your location data (GPS) for the GPS based games in Exp Inc. If that is the case, you will be asked to grant consent beforehand.

App store

The app providing the service has been downloaded via a third-party app store. We have no influence on which personal data the provider will process or to what purpose it will be processed. We recommend that you read the applicable privacy statement of the provider in question.

Providing data to third parties

Except for the parties necessary to deliver the above mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).

Statistics

We keep statistics on the use of our app

Google Analytics

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We do not allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.

Security

We take security measures to reduce misuse of and unauthorized access to personal data. Please read our separately published security policy for more information. It can be found here: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679.

Changes to this privacy statement

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.

Inspection and modification of your data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following rights:
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.

We will usually respond to your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.

Complaints

If you want to file a complaint about our use of personal data, please send an email with the details of your complaint to info@expinc.nl.
We will look into and respond to any complaint we receive.

If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details

Exp Inc.
Timorstraat 138
2022RK Haarlem
info@expinc.nl
Phone: +31 (0)23 2078 019